Duke Primary Care is the largest primary care network in the greater Triangle area with family medicine and internal medicine providers, and pediatricians in 34 locations throughout the Triangle.
Duke Nursing Highlights:
Duke University Health System is designated as a Magnet(r) organization
Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
Duke University Health System has 6000 + registered nurses
Quality of Life: Living in the Triangle!
MEDICAL ASSISTANT, CERTIFIED - DUKE PRIMARY CARE Occ Summary
The Medi cal Assistant, Certified functions as an integral member of theinterdisc iplinary healthcare team in providingdirect patient care. TheMedical As sistant, Certified performs routine administrative and patientcare suppo rtive duties in a Health Systemmedical practice that assistmedical and/o r nursing staff in the examination and treatment ofpatients and ensure the clinic/office runs smoothly.
Clinic al responsibilities:The CMA takes medical histories and records vital si gns, explainstreatment procedures to patients, and prepares patients for examinationsand procedures.Patient care support responsibilities may in clude assisting the medicalandnursing staff during examination and proce dures, collecting andpreparinglaboratory specimens, performing basic lab oratory test in theclinic/office, taking electrocardiograms, removing sutures/ staples,changing sterile and non-sterile dressings, promoting pat ient/familyunderstanding of the educational content and his/her involvem ent in theplan of care, and documenting in the patient record.Other clin ical support responsibilitiesinclude disposing ofcontaminated supplies, instrument processing, highlevel disinfectionand sterilization of medica l instruments, telephoningprescriptions to apharmacy, preparing and admi nistering medications as directed by aphysician, and authorizing drug refills as directed. Performs otherclinical functions as delegated and sup ervised by the physician.Administrative responsibilities:The CMA greets patients, answers telephones, schedules appointments toinclude arrive ap pointments in MaestroCare,checkout patients, andreferral scheduling; arr anges for hospital admissions and laboratoryservices, updates and files patient medical records,fills out insuranceforms, handles billing, bookk eeping to include receiving copays andcollections on account balances; c orrespondence, and ordering clinicaland clerical supplies and forms. Per forms other administrative duties asdirected.May be requested to be a li aison for clinic activities such as JointCommission and falls and/or par ticipate in clinic committees.
Knowledge, Skills and Abiliti es
Good customerservice skills.Work requires the ability to under stand and follow oral and writteninstructions generally acquired through a high school education andmedical assistant programming.Heavy lifting and the ability to transport stretcher and wheelchairpatients may be req uired.Working knowledgeof sterile techniques and special procedures that areapplicable to workperformed.Working knowledge of procedures and tech niques involved in administeringroutine and special treatments to patien ts.Working knowledgeof sanitation, personal hygiene and basic health and safety precautions applicable for work ina clinic setting. Workingknowle dge of infection control procedures and safety precautions.Age specific competencies.Dailyclinic preparation process; registration, scheduling, chargeposting, order entry. Able to document and communicate pertinentin formationAbility to establish and maintain effective working relationshi ps withpatients and clinic staffTyping skillsMedical terminologyLevels I I and III -- Ability to independently seek out resources andwork collabo ratively
Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.
Degrees, Licensures, Certifications
Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification byAAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas--an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.