The Health Technician (Phlebotomy) position primarily collects patient blood specimens, accept orders from physicians, and to instruct and assist patients. This position is located in the Outpatient Phlebotomy Room at the Syracuse VA Medical Center. Duties of this position include but are not limited to: Assist in urine drug screen preparation and collection. Performs patient care procedures such as the collection of blood. Assembles equipment needed for phlebotomy, and follow correct order of draw. Assist in training of new employees for the urine drug screen program. Receives, directs and responds to inquiries from patients concerning a variety of medical and administrative matters and answers patient questions as appropriate. Converses with patient or donor as a means to establish rapp
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