Health Technician (Audiology) This position is located in the Audiology Service of the Surgical Service Line at the VA Central Iowa Health Care System (VACIHCS), in VISN 23. The primary responsibility focuses on patient care, supporting diagnostic and treatment procedures, patient charting and patient education. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience and Education: Experience. Six months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled. OR Education. Successful completion of two academic years above high school leading to an associate degree or a bachelor's degree with at least 12 semester hours in courses related to the position. OR Experience/Education Combination. Equivalent combinations of experience and education are qualifying. An example of a combination of experience/education is three months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled and one year above high school with a minimum of 6 semester hours related to the health care industry. English Language Proficiency: HTA, HTSLP or HTASLP candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403 (f). Grade Determinations: HTA, GS-06 Experience. Completion of one year of progressive experience and/or experience equivalent to the next lower grade level, GS-5, directly related to the position being filled. AND Demonstrated Knowledge, Skills and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs: (a) Knowledge of normal and abnormal ear anatomy. (b) Knowledge of hearing physiology and function to educate patients and families. (c) Knowledge of hearing aids, hearing assistive technology, hearing aid manufacturers and manufacturer software. (d) Ability to solve problems or make decisions regarding hearing aid, hearing assistive technology and patient care, consistent with the documented and co-signed plan of care under the supervision of an audiologist. (e) Ability to prepare patients for testing procedures. (f) Ability to document and code patient procedures. References: VA Handbook 5005/143, PART II, APPENDIX G70 The full performance level of this vacancy is GS-6. Physical Requirements: See VA Directive and Handbook 5019. ["The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being. Duties include, but are not limited to: Responsible for ensuring timely and accurate documentation of all interactions in the medical records and that all encounters are correctly documented using electronic medical record and computerized tracking and ordering functions via ROES. The direct patient care duties and responsibilities of this position may include, but are not limited to the following: a. Greeting and escorting patients. b. Patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting. c. Conducting hearing pass/fail screenings without interpretation. d. Non-diagnostic otoscopy. e. Cerumen management. f. Taking earmold impressions. g. Hearing aid troubleshooting and repair. h. Providing basic hearing aid information for patients and caregivers. i. Performing listening checks on hearing aids. j. Electroacoustic analysis of devices. k. Pairing hearing aids and accessories via Bluetooth technology. l. Programming previously stored settings into hearing aids. m. Activating remote controls. n. The administrative duties and responsibilities of this position may include, but are not limited to the following: o. Managing office supplies. p. Tracking loaner stock hearing aid inventory. q. Electronic ordering, verifying orders upon arrival to ensure components are present and working correctly. r. Scheduling appointments. s. Packaging and mailing hearing aids and accessories. t. Processing ROES transactions (E.g. certifying and issuing hearing aids, entering orders and repairs). u. Responding to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions. v. Assisting patients, visitors, and others requesting information. w. Management of infection control, patient safety, and clinical supplies for the audiology clinic. x. Maintenance of clean, disinfected instrumentation, equipment, and work surfaces in the audiology clinic. y. Reprocessing reusable medical equipment based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies. Work Schedule: Part-time; 7:30 AM - 4:00 PM, 2 days per week (days are to be determined by supervisor and agreed upon by supervisor and employee) Telework: Not available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required"]

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