Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.
The Department of Food and Nutrition at Barnes-Jewish Hospital consists of Patient, Retail and Catering Service areas on both the North and South Campus.� This includes patient meal and Clinical Nutrition Services, Queeny Tower Restaurant, three Cafeterias and three Coffee Bars.� It is the role of the department to serve the needs of patients, visitors and employees with excellent customer service.� Our qualified staff services the patients' nutritional needs during their hospital stay according to specified guidelines to improve their clinical status and assist in the healing process.� Opportunities are available for all skill levels from entry-level positions to licensed and/or certified management positions.
The Team Lead position provides assistance to the Supervisor in Patient Services in the daily operational functions and/or production manager in the Commissary Kitchen. This position ensures the patients receive the correct diet as ordered by the physician and screens food allergens and modified diets as appropriate. The position is responsible for coaching and training of new catering associates, diet techs, and cold commissary workers. The position opens and closes the patient services area of the department and/or the Commissary Kitchen. The position performs a variety of audits for standards compliance as well as regulatory requirements. This position conducts Service Recovery with patients, families, nursing and customers of the Commissary Kitchen.
Has knowledge of all special/modified diets. Assists Diet Techs and Catering Associates with meal selections by providing guidance/training based on prescribed diet order and diet/allergen restrictions. Assists various positions to ensure quality, productivity and timely delivery of service.
Reviews tray tickets, reviews allergy alerts, performs tray assessment audits, 5S Audits, conducts standards audits, sanitation audits and conducts galley audits on the nursing units. Shares results with staff and monitors action plan(s).
Opens and closes the Patient Services area and/or the Commissary Kitchen in the absence of a supervisor. Demonstrates/teaches ?Standard Work? processes and all meal delivery program standards to Diet Techs and Catering Associates. Provides encouragement, feedback and mentoring to trainees. Assesses performance and behavioral skills- provides feedback on annual performance evaluations.
Provides a high level of guest service recovery to nursing staff, production staff, supervisory staff, patients, families, and customers of the Commissary Kitchen.
Demonstrates/teaches safe food handling, Infection Control Prevention, and basic computer software applications. Monitors food quality during meal service focusing on food and equipment temperature compliance. Tracks statistics needed for monthly reporting.
High School Diploma or GED
< 2 years
Licenses & Certifications
Benefits and Legal Statement
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At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Pension Plan*/403(b) Plan funded by BJC
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $5.5 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community healt...h programs and regional economic development.
BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.