Under the direction of the Operations Director and Medical Director, this individual performs designated and other assigned clerical and administrative duties.
One year medical or hospital office experience. Excellent computer skills and entry level experience with information system technology. Exemplary interpersonal and customer service skills. Excellent organizational skills. Knowledgeable in medical terminology.
Receive calls from physicians' offices, hospital staff, patients and other customers. Provides assistance on routine requests and inquiries and refers calls as appropriate. Provides, within established deadlines, typed records, memorandums, meeting minutes, statistical data and reports, as assigned and assures confidentiality of files and related matters. Coordinates administrative and staff meetings, conference calls and program events. Administratively supports and participates as a member of the Hospitalist team. Types and assists in maintaining Policy and Procedure manuals and other applicable manuals as necessary. Photocopies and distributes required documents. Performs secretarial/clerical functions as needed, including use of computer for data processing and typing. Use of fax machine, copier and other office equipment. Orders clerical supplies in accordance with established procedure. Assists in care and maintenance of equipment; reports malfunction and/or need for repairs to the supervisor. Opens and distributes mail. Runs errands necessary for effective operation of department. Participates in department billing, reimbursement, insurance management protocols and filing requirements. Maintains established medical center policies, procedures and objectives for quality assurance, safety and infection control. Maintains schedules within Perfect Serve and completes provider payroll. Maintains a positive and professional attitude and appearance with patients, customers and co-workers. Willingly cooperates and assists others as needed. Other Information One year medical or hospital office experience. Excellent computer skills and entry level experience with information system technology. Demonstrates a willingness to become knowledgeable in laboratory tests and principles and to convey accurate information when managing department inquiries. Exemplary interpersonal and customer service skills. Excellent organizational skills. Knowledgeable in medical terminology.
Competencies and skills: Essential: * Knowledge Of Office Equipment * Clear Communication Skills Both Written And Verbal * Knowledge Of Basic Computer Programs * Able To Keep Confidential Information Regarding Patients, Team Members * Able To Withstand Crisis Situations * Has Skills To Provides Customer Service To Patients, Team Members And Visitors * Experience With Excel, Power Point, Word, Visio, Etc.
Education: Essential: * High school graduate or equivalent
Beebe Healthcare serves the Sussex County community with a medical center located in beautiful, historic Lewes, Delaware, and convenient outpatient locations throughout the county. Founded in 1916 by two physician brothers, Drs. James Beebe and Richard C. Beebe, the medical center in Lewes is a 210-licensed-bed, not-for-profit seaside community hospital. Beebe's specialized service lines include cardiac and vascular, surgical services, oncology, women's health, and orthopaedic services. Beebe offers an array of inpatient, outpatient, emergency, and diagnostic services.
Beebe's five satellite campuses offer imaging, physical rehabilitation, and lab services, as well as walk-in care centers. In addition, Beebe offers Wound Healing & Hyperbaric Medicine and Diabetes Management & Medical Nutrition Therapy.
With a mission to serve the community, Beebe also offers many free screenings and outreach programs through its Population Health Department; and advanced medical care for those who are recuperating at home through Beebe Home Care Services.
Beebe is also training the next generation of nurses through the Margaret H. Rollins School of Nursing, located behind the Medical Cente...r in Lewes.
Beebe's Medical Staff has grown tremendously since the early 1990s. Employed physicians through Beebe Medical Group and our affiliated physicians on Beebe's Medical Staff now serve patients from Milford to Millville in specialties including cardiac surgery, dermatology, endocrinology, family practice, gastroenterology, general surgery, internal medicine, pediatric neurology, and surgical oncology.
Beebe is proud to offer quality care, close to home for the residents and visitors of Sussex County.