The full performance, Intermediate Care Technician (ICT) Generalist is assigned to the Department of Veteran Affairs, Veterans Health Administration (VHA). This position serves as an advanced technician for outpatient care settings such as; primary care, mental health, and specialty clinics. As an ICT Generalist the incumbent may serve in a medical center, community-based outpatient clinic (CBOC), mobile medical unit or may have other assignments. To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 03/22/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 days of the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that requires application of the knowledge, methods, and techniques of the position to be filled. You must possess at least one year (52 weeks) of specialized experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the Intermediate Care Technician position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-06 level in the Federal service. Specialized experience includes but is not limited to: being familiar with establishing and problem-solving Telehealth equipment including video conferencing and imagery; familiar with Patient Aligned Care Team (PACT) or Primary Care task such as rooming, focused assessment, and skilled in communication with Veterans; Skilled at Phlebotomy, specimen processing including Point of Care testing; and Clinical experience. OR, Education: Applicants may substitute education for the required experience. Applicants must have successfully completed one (1) year of graduate education or internship directly related to the position at the next lower grade level. This education must have been obtained in an accredited college or university. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent one (1) year of full-time study. If that number cannot be obtained from the school, 18 semester hours will be considered an academic year of graduate study. Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. NOTE: Transcripts required. OR, Combination: Applicants may also combine education and experience to qualify at this level. Applicants must have equivalent combinations of creditable specialized experience and education as described above to meet the total experience requirements for the position. This education must have been obtained in an accredited college or university. Only education beyond a one-half year (e.g. 6 months; 9 semester hours) of graduate level education may be used to qualify applicants for the GS-07 level. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You will be rated on the following Competencies for this position: Infection Control Patient Care Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work involves extended periods of bending, standing and walking. Generally, the work requires recurring physical exertion with assisting patients. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. ["Major duties include but are not limited to: Performing ongoing patient care duties in an outpatient clinical setting. Performing observation-based screening and collecting patient information in collaboration with licensed personnel. Completing clinical reminders, obtaining patient health history, chief complaints, medication history, and identification of health-related conditions that may impact the patient's health status. Completing approved templates and tools, such as the outpatient intake forms, normal result notes, and follow up treatment protocols established by the agency. Assisting licensed personnel with crisis intervention, management of aggressive or suicidal psychiatric patients, by providing one-to-one observations and applying prevention and management of disruptive behavior techniques (PMDB). Maintaining a safe and therapeutic environment for the patient while promoting a sense of worth and dignity under the supervision of the licensed personnel. Assisting licensed staff with preparing patients for medical evaluation, setting up equipment, passing instruments and providing treatment during in person or virtual visits. Collecting a wide range of specimens and preparing them for transfer to processing. Observing patient status and keeping licensed clinical staff informed of any change in condition; recognizing life threatening situations and acting to correct these emergent situations according to established national or local protocols. Initiating cardiopulmonary resuscitation (BLS) and use of automatic external defibrillator (AED) once certified and where appropriate, according to American Heart Association (AHA) protocols and policies. Complying with national and local directives and policies for medication administration; Administration methods may include intramuscular, oral, topical, eye drops, ear drops, intranasal, rectal suppositories, local anesthetics, nebulized medications, subcutaneous, and intradermal. Following national and local pharmacy and facility guidelines for disposal of medications. Conducting or assisting with the training of personnel in if appropriately trained, certified and/or qualified. Conducting or assisting with stand-downs, community health programs, health-care screenings, and immunizations. Establishing and problem-solving Telehealth equipment including video conferencing and imaging. Performing phlebotomy and specimen processing including Point of Care testing. Performs other duties as assigned. Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: Not authorized. Virtual: This is not a virtual position. Position Description/PD#: Intermediate Care Technician/PD99968A Relocation/Recruitment Incentives: Not authorized. Permanent Change of Station (PCS): Not authorized. Financial Disclosure Report: Not required."]
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.