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Details
Posted: 15-Mar-23
Location: Cincinnati, Ohio
Salary: Open
Categories:
Operations
Internal Number: 141067
Expected Starting Salary Range: 16.98 - 20.43/hr
Fulltime - 40 hour per week
This is an onsite role at our 3430 (MOB) location in our speech department.
Hours are 8:45a-5:15p M-F to assist with both onsite and incoming requests for scheduling.
REPRESENTATIVE RESPONSIBILITIES
Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.
Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system. Talks to management to explain system errors or to recommend changes to the system.
Ensures patient safety by identifying the correct patient. identifying special needs, and preparing isolation precautions for patients who have Infectious Disease indicators.
Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities of the position.
Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH)
Qualifications
EDUCATION/EXPERIENCE
Required:
Preferred:
Healthcare related experience
Patient scheduling/registration experience
Familiarity with Epic, or other similar EMR systems
Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families (EEO/AA).
About Cincinnati Children's Hospital Medical Center
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better, and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
More Jobs from This Employer
https://careers.apic.org/jobs/18328303/patient-scheduling-rep-ii
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