NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed,Facebook, Twitter and Instagram.
Position Summary: We have an exciting opportunity to join our team as a Faculty Group Practice Phlebotomist (35).
In this role, the successful candidate The FGP Phlebotomist will perform routine Phlebotomy (specimen procurement), via venipuncture or finger while following established protocol. In this role, the Phlebotomist will be responsible for preparing patients before drawing blood, explain blood draw procedures to patients and answer any questions about the process, gather medical testing materials including needles, sample vials, blood storage bags and test tubes, and verify patient information and label blood samples properly. The FGP Phlebotomist must have working knowledge of the laboratory information system for specimen accessioning, label generation and other computer related operations to facilitate specimen processing.
Clinical Responsibilities * Performs routine Phlebotomy in a laboratory or patient area. Aware of patient's frame of mind and general appearance before proceeding with venipuncture. Strictly follows departmental and standard clinical operating procedures. * Labels all specimens accurately by affixing the computer-processing label. Handles STATS specimen immediately. * Labels Blood bank specimens properly as set by laboratory protocol. * Performs Quality Control Phlebotomy Procedures in the laboratory. Disposes of used needles immediately after use in the appropriate containers. Carries out safety and quality control procedures on a daily basis. Strictly complies with isolation and sterile procedures. * Completes necessary intake which includes obtaining vitals and all other point of care testing within the scope of the practice when needed. * Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth. * Assists with maintaining patient flow to and from rooms. Assists in escorting patients and specimens throughout the facility. * Ensures rooms and treatment areas are cleaned per infection control standards after each patient. * Communicates the functionality and purpose of MyChart to patients during intake * Ensures the appropriate translation services or equipment is in place prior to the start of visit * Works with clinical team to ensure logbooks related to equipment, specimen collection and other clinical safety measures are followed per FGP standards. * Follows-up with outside laboratories related to any outstanding lab specimens * Maintains patient privacy as it relates to HIPPA standards. * Reviews in-basket folders for any necessary tasks related to patient lab requisition * Utilizes EPIC functionality to review and update patient laboratory records as well as maintain communication with peers and supervisors related to patient care * Stocks exam/treatment rooms and/or supply closets with medical supplies, linen and medical equipment as needed. Effectively communicates as supplies need to be replenished. * Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment. * Reviews appropriate downtime procedures as it relates to patient visit * Completes annual competencies such as Fire Safety, Hazardous Waste, HIPPA compliance, etc. * Checks medical supplies for expiration dates and effectively communicates as supplies need to be replenished * Performs other duties as assigned.
Patient Experience and Access * Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) * Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate * Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. * Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. * Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.) * Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience. * Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles.
Minimum Qualifications: To qualify you must have a High School Diploma or the equivalent. Completion of a Medical Assistant Program from an accredited institution OR upon hire hold a current medical assistant Certification from a Nationally Recognized accredited institution (such as American Association of Medical Assistant(AAMA); American Medical Technologies (AMT); National Center for Competency Testing (NCCT); National Healthcare Association (NHA)). Competencies: Working knowledge of English is evident in verbal, reading and writing abilities; other language an asset; demonstrated ability in computer skills. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience.
Preferred Qualifications: MA experience preferred.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Grossman School of Medicine is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Grossman School of Medicine's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.
NYU Langone Health provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $45,541.60 - $52,998.40 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
NYU Langone —a world-class, patient-centered, integrated, academic medical center—is one of the nation’s premier destinations for excellence in patient care, biomedical research, and medical education. Located in the heart of Manhattan, NYU Langone is composed of Tisch Hospital, our acute care facility; the NYU Langone Orthopedic Hospital, a dedicated inpatient orthopedic hospital; Hassenfeld Children's Hospital at NYU Langone, a comprehensive pediatric hospital supporting a full array of children’s health services; Rusk Rehabilitation, the #1 rehab program in New York since U.S. News & World Report began its hospital rankings in 1989; and a growing ambulatory care network with locations throughout Manhattan, the outer boroughs, and the tri-state area, bringing services directly to where its patients live and work. An integral part of NYU Langone, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless pe...ople since 1841.With more than 75 divisions of specialty care including comprehensive inpatient and outpatient programs for every stage of life, a multifaceted Research and Academic Center and the NYU Long Island School of Medicine focused on primary care. NYU Langone Hospital—Long Island joined NYU Langone Health as of August 2019. NYU Langone's tri-fold mission to serve, teach, and discover is achieved 365 days a year.