Children's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children's Minnesota is regularly ranked by U.S. News & World Report as a top children's hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.
Department Overview
The Interpretive Services department facilitates effective communication in health care across linguistic and cultural differences,. Professional ASL, Hmong, Laotian, Somali, and Spanish interpretors are on staff and provide services 24 hours-a-day, 7-days a week for patients at Children's.
Position Summary
Provides interpretation services during patient encounters. Provides sight translation services to patients and staff members as needed while assisting with paperwork. Provides over-the-phone interpretation for Children's families and staff. Facilitates communication across cultural differences. Adheres to NCIHC medical interpreter standards of practice and code of ethics. Responds to emergent needs and assist teams. Supports the Interpreter Services Department at Children's through working constructively in a team, participating in program functions, and performing tasks as requested by the department Supervisor and Manager.
License/Certification/Registration: * Minimum of 40 hours of interpreter training, required. * Membership in statewide MDH roster for interpreters, required. * National Certification (NBCMI or CCHI/CMI), preferred.
Education: * High School diploma or GED, required; Bachelor's degree or Associate degree, preferred. * Education in languages, translation, interpretation or related fields, required. * Certificate in Medical Interpreting, preferred. * Completion of credentials in medical interpreting (ie: Bridging the Gap, MiTio, cross-cultural training, 40-hour accredited medical courses).
Experience: * Minimum of 40 hours of interpreter training, required. * Advanced High or Superior rating on the ACTFL Oral Proficiency Interview (OPI) in English and Target Language, preferred. * Two years of interpreting experience in healthcare, preferred. * Previous experience related to healthcare, language services for children and/or families, preferred.
Knowledge/Skills/Abilities: * Understand a variety of regional accents and linguistic styles and registers. * Select appropriate mode of interpretation for each encounter. * Demonstrated interpretation and translation experience in health-related contexts. * Demonstrated ability to competently interpret in English and one or more other needed languages. * Knowledge of medical and/or dental terminology. * Ability to accurately interpret for patient and patient's care team. * Ability to the use computers and EMR program. * Essential computer knowledge required.
All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children's Minnesota requires proof of COVID-19 vaccine, and as recommended by the Centers for Disease Control and Prevention (CDC), immunity to vaccine preventable infectious diseases, prior to employment.
Children's Minnesota is committed to providing Equal Employment Opportunities to all applicants. EO M/F/Disability/Vet Employer.
Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.