M Health Fairview Health Services is looking for a fulltime Laboratory Care Technician to support the Maple Grove Bass Lake and Rogers locations. The primary hours for this position are 8:00am to 4:30pm Monday - Friday. A Saturday shift from 9:00am-1:00pm will be assigned for every 4th or 5th weekend at an Urgent Care site. Schedule and location is subject to change to meet staffing needs.

Working with diverse populations within a healthcare environment, the Laboratory Care Technician plays an important role in providing quality, proficient and professional services in keeping with MHealth Values as they interact with our patients, families and co-workers. The LCT performs laboratory specimen collection at various MHealth or outreach locations, as well as, provides for safe and secure specimen handling and point of care testing. Responsible for accurately entering orders and collection information into the Laboratory Information System and associated subsystems; monitoring computer logs for incomplete work; scheduling tests/procedures and providing results in LIS/HIS and over the phone, the LCT's attention to detail and accuracy are the foundation for our providing quality laboratory services. Working as an individual or team member, the LCT continuously works towards providing quality service improvement and optimum support to the department and team members in achieving MHealth's goals.

Follows established guidelines to obtain specimens and perform procedures.

• Obtains blood specimens for all identified patient populations.
• Obtain swab specimens from NP or throat
• Performs waived lab testing
• Performs phlebotomy at various sites and communicates special handling needs of the specimen.
• Uses appropriate communications skills to meet patient/family and other customer needs.
• May train others in phlebotomy skills.
• Ensures specimens are acceptable for testing including properly identified.
• Processes specimens prior to testing or sending to reference labs.
• Performs daily quality control, troubleshooting and equipment maintenance.
• Monitors inventory, ordering and restocking supplies.

Prioritizes work to achieve optimal patient outcomes.

• Prioritizes assigned work.
• Transports blood and body fluid under proper conditions and in a timely and safe manner.
• Seeks assistance appropriately for problem or unusual situations.

Information Processing

• Accurately enters order and collection information into LIS and subsystems.
• Monitors computer logs for incomplete work.
• Schedules tests/procedures.
• Provides results in LIS/HIS and reports over the phone.
• Acquires additional computer skills as appropriate to the work area.
• Supports and adheres to laboratory quality assurance program.

Maintains a safe work environment.

• Adheres to safety protocols.
• Follows infection control guidelines.
• Responds appropriately to emergent situations.

Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.

Performs other duties as assigned.

Key words: phlebotomy, phlebotomist

Required Qualifications

Education

• High school diploma/GED and completion of a formal phlebotomy education program (an original transcript or certification of completion must be provided at the time of the interview).
• or high school diploma/GED and completion of one year of full-time clinical phlebotomy and laboratory experience;
• or enrollment in final year of MLT or MLS program.

Experience

• Successful candidates must be able to provide evidence of the following: successful customer service background within a diverse cultural setting

License/Certification/Registration

• Eligibility for American Society of Clinical Pathologists (ASCP), American Certification Agency (ACA), American Medical Technologists (AMT) within 12 months of hire
• Initial or proof of existing certification and receipt of ASCP, ACA, AMT, phlebotomy certification within 24 months of hire.
• Certification must be maintained at the expense of the employee and is required for continued employment.
• As of 12/31/2019, LCTs will be grandfathered and the certification will not be required. The requirement for certification begins 1/1/20 for all new hires.
• LCT staff hired prior to Jan 1, 2012 who already hold certification as a phlebotomist with ASCP, ACA, AMT, NCCT, or NHA will not be required to maintain (renew) their certification; however, it is strongly recommended.

• BLS certification

Preferred Qualifications

• Completion of phlebotomy

Other Required Skills

• must be able to provide evidence of successful customer service background within a diverse cultural setting

Desired Skills

• Prior laboratory experience in a clinic setting in a similar capacity
• Prior direct contact with patients in a health care setting